Creating two focused paths for users will reduce distractions and lead to increased progressions or form submissions.
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Results
7.3%
Lift in form conversions
7.3%
12.4%
Lift in progressions to full-service page
12.4%
Analysis & Summary
Focused paths forward leads to higher conversions
Final results showed the variation leading in both form conversions and progressions to the full-service replacement page. These two key metrics indicate that users were more easily able to determine the correct path for them and progress accordingly.